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How Do I Get Started?

Answer: Call us toll-free at 1(800)595-0718 or fill in our order form and we will ship out your MedFirst Alert system.

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Are Your Home Medical Alarms Portable?

YES, our Medical Alarms are portable!  All you have to do is  call us when you are at your new home or location and we will update your account information. We’ll test the alarm to make sure you will...

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Are Your Alarm Transmitters Waterproof

Our Pendant and watch style transmitters are water resistant up to 60 feet. We stand behind our products and will replace free of charge any transmitter damaged  by water in normal use. Transmitters...

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Home Medical Alarm Battery Life?

Transmitters and Battery Life The pendant and watch style transmitters contain lithium batteries. Lithium batteries lose about 1% to 2% of their power per year.  This means that after 10 years they...

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How Do We Handle Medical Alert Calls?

Frequently I am asked about how our medical alert system works with the two way voice system.  Aside from actually listening to a call in progress it’s hard to accurately explain just how valuable the...

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Instant Care Medical Alert System Sends Alert As Text for Elderly Parent

Question: I’m looking for a medical alert system for my 91 year-old mom that will do the following: Upon activating the panic button, an alert will be sent to my cell phone when I’m available. When I’m...

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